Video Player Tutorial - Click here to view a brief video tutorial that describes how to use the Telesphere Media Player.
Interactive Videos
MySphere Assistant Toolbar Video:
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Describes in detail the features and services provided to receive, initiate, and control incoming and outgoing calls and messages directly from your web browser and mail client. |
Click here to view the video
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Web Portal:
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Web Portal provides a central location for users to access and manage a variety of services including call features, unified voice messaging, fax messaging, phone directories and audio conferencing which provides a more flexible and worry free environment for the user. |
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MySphere Receptionist Video:
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Details the use of live answer software which allows distribution of calls through advanced call control, contact directories, and phone status monitors. |
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Customer Group Service Provisioning Training Video:
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Enables group administrators to edit features such as auto attendants and hunt groups, individual user features, and allows management of call services from calling plans to account codes. |
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Call Manager:
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Call Manager is a web-based interface that allows users to take control of their inbound and outbound calling features from their PC such as Call Forwarding, Do not disturb, Simultaneous Ring and Click to Dial, and also allows access to directories from Outlook to a personal directory to call history. |
Click here to view the video |
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Call Recording User Guide:
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Call Recording allows customers to manage recorded calls, monitor current calls, and report statistical information along with archiving capabilities for easy and worry free storage. |
Click here to view the video |
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Phones:
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Details basic and advanced phone functionality such as transferring, conferencing, voice mail and setting up call lists. |
Click Below to view the video for your phonePolycom 335 | Polycom 450 | Polycom 550 | Expansion Module Polycom 670 | Polycom 7000 |
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User Guides