Training

Come join Telesphere’s weekly training webinars!
Each interactive webinar lasts 1 hour and consists of
instruction on how to:

  • Configure your phone features using the
    MySphere Assistant Toolbar
  • Set up and retrieve VM
  • Log onto the Web Portal - myvoice.telesphere.com
  • Manage incoming calls using the Receptionist
    Console...and much more

Register Now! Classes are limited to 25 participants!


October Class Schedule

All classes are held on Wednesdays at 1:00pm MST

10.06.10 – Hosted Call Recording
(Managing recorded calls, calls in progress, extensions, and admin permissions.)

10.13.10 – Admin Account Access
(Resetting user passwords,recording and replacing AA/Holiday greetings)

10.20.10 – Mysphere Assistant Toolbar
(Installation and configuring of features)

10.27.10 – Polycom Phone Features
(Customizing your Soundpoint IP phone)




To register, please fill out the form below:

  * Required fields
 


User Guides

Installation

MySphere Assistant Toolbar
Installation Instructions
MySphere Call Center
Installation Instructions
MySphere Receptionist
Installation Instructions
   
Quick Start Guides

Polycom VM Quick Start Guide Telesphere MySphere Assistant Toolbar Quick Start Guide
Telesphere SalesForce
Quick Start Guide
Call Recording Archive Quick Start Guide
Call Recording Quick Start Guide    
Applications

MySphere Toolbar User Guide Personal Voice Portal
Reference Guide
Call Center Supervisor
User Guide
Call Recording User Guide
Receptionist Console
User Guide
Customer Service Guidelines
IMAP Account
Configure Instructions
XLite Configuration Guide
Feature Guides

Telesphere Anywhere
User Guide
Hoteling End User Guide
Web Portal Conferencing
User Guide
BLF User Guide for Polycom Soundpoint Phones
Speak2Dial User Guide    

Other Instructional Guides

Set Windows Player to
Default Guide